Refund Policy


Our aim is to provide fair Returns and Replacements Policy, ensuring you can be satisfied with each and every order from us.

Please be aware that we always try our best to describe the items we sell as accurately as possible. However, please note that images are for illustration purposes only and products may occasionally vary in size, shape or colour.

Order errors and/or discrepancies must be notified to us in writing within 48 hours of receipt of the order.

If your order is delivered to you damaged, please contact us immediately along with photographic/video evidence. We will then advise further and you will be refunded once the damaged items have been received back by us.

The refund will be processed in the form of a Credit Note.

If the Goods returned are not in the condition in which they were sent out, Nutri Trade UK Ltd reserves the right to send the item back to you or provide only a partial refund after assessing the items for damages.

You are responsible for any damages caused to the goods being returned in transit by inappropriate packaging. We would advise taking photographs of your returning goods prior to sending them back to us.

Nutri Trade UK Ltd does not accept returns for Clearance/Sale Products and Nutri Trade UK Ltd Warranty does not apply to those.